annualreport2025-nqphn-com-au

Our Region, Our People: Meet Grace and Belinda

Mon, 13 Oct 2025 20:16:00 GMT

Our Region, Our People: Meet Grace and Belinda

Inca saves general practices time and paperwork so patients with chronic conditions receive better care

Collinsville registered nurse Grace Paulson says chronic conditions are at the heart of health care due to their lasting impact on people’s health and wellbeing.

“Chronic diseases represent two-thirds of all deaths worldwide, and mental health conditions represent a significant component of the chronic disease burden,” Ms Paulson said. “Diabetes, heart disease, asthma, arthritis, and a host of other illnesses are chronic diseases that persist over the lifespans of patients.

“To ensure good health and to minimise complications or the development of new illnesses, patients with chronic conditions require ongoing management to maintain wellbeing.”

That’s why Ms Paulson and the Collinsville Family Practice are embracing Inca, becoming super users of the sophisticated shared-care technology platform to support their patients with complex and chronic health conditions.

“Understanding what makes us sick or keeps us healthy, what causes chronic diseases, how they’re managed, and the impact of chronic disease on the health of patients and populations is crucial to improving outcomes and addressing the burden of disease,” she said.

This year, Northern Queensland Primary Health Network (NQPHN) began the Inca expansion, funding access for all eligible general practices in North Queensland. It follows the initial introduction of the platform offered to health services participating in the First Nations Continuous Quality Improvement (CQI) program.

NQPHN Chief Executive Officer Sean Rooney said Inca was one of the tools NQPHN had invested in to support general practices to enhance their team-based care and give patients a more seamless patient journey.

“Primary care providers deliver vital services for local communities in North Queensland and NQPHN is dedicated to developing initiatives to support them,” Mr Rooney said.

“We are committed to providing additional resourcing to regional, rural, and remote general practices and primary care providers to ensure enhanced capacity, primary care sustainability, and reform readiness.”

Collinsville Family Practice has created more than 500 care documents since the team started utilising Inca in 2022, and more than 210 in the last 12 months.

“Inca has been a valuable addition to our healthcare workflow,” Ms Paulson said. “Its integrated care platform has greatly enhanced communication and coordination among our team members, leading to more efficient and effective patient care. The ability to access and update patient information in real-time has been particularly beneficial.

“Patients have better care coordination across care teams. They are reporting improvements in the efficiency of the care they receive and better access to allied health services.

“For the practice, we’ve been able to greatly simplify our workflows and increase efficiency by having all patient information in one place. We spend less printing and faxing, which gives us more time to devote to patient care.”

Ms Paulson said a 58-year-old patient had been struggling with multiple chronic conditions, including diabetes, hypertension, and coronary artery disease.

“Managing these conditions requires frequent visits to various specialists, regular monitoring of vital signs, and adherence to a complex medication regimen,” she said.

“Before implementing Inca, the patient often found himself frustrated by the lack of coordination between his allied healthcare providers. Each specialist seemed to have only partial information about his medical history and treatment plan, leading to redundant tests, conflicting advice, and occasional gaps in care.

“However, since our practice started using Inca, the patient’s experience has dramatically improved.

“Now, all his medical records, test results, medication lists, and care plans are combined within the platform, accessible to his entire care team that uses Inca, and he can easily communicate and engage through secure messaging and shared notes.”

Ms Paulson said his providers could quickly identify potential interactions between his medications, adjust his treatment plan as needed, and monitor his progress more effectively.

Meanwhile, Barefoot Medical Whitsunday, in Cannonvale, is also reaping the benefits for their patients after implementing Inca.

Barefoot Medicine Whitsunday Practice Manager Bel Gater said Inca had streamlined the practice’s Team Care Arrangement (TCA) process.

A TCA is a plan prepared by a general practitioner for a patient with chronic conditions who would benefit from care that includes other allied health services.

“The feedback from patients and allied health providers has been good so far. The nursing team find it particularly useful in creating quick and succinct TCAs,” Mrs Gater said.

“The patients feel as if they are more involved in the process because they have a better understanding of their agreement, rather than it just being a tick-and-flick process.

“Inca streamlined this process for us and as more allied health providers get on board, we are finding it opens better lines of communication.”

NQPHN will continue to work closely with Inca developers Precedence Health Care and eligible general practices and health professionals to equip them to manage patient health data, create and monitor care plans, and share information digitally.

Our Region, Our People: Meet Tasmyn and Grace

Mon, 13 Oct 2025 20:12:28 GMT

Our Region, Our People: Meet Tasmyn and Grace

Care finder helps vulnerable older person access emergency respite and find a permanent home

North Queensland Allied Health Social Worker Akpene Attakey helps connect extremely vulnerable older persons to appropriate aged care and other local services they need so they can lead a quality life.

She is a care finder.

Recently Ms Attakey, who works at Better Together Community Support, helped an older person with a history of homelessness find emergency respite and a permanent place to live in a residential aged care home (RACH) in Cairns.

Her client had been receiving emergency relief services from a local community centre, including food vouchers and parcels, transportation, laundry, and bathroom facilities, since 2021. At the time, they had expressed their preference for “sleeping rough” as it gave them more freedom and flexibility to travel and pursue their busking activities.

However, Ms Attakey said thanks to the care finder program, the older person had now moved into a RACH in Cairns and was doing well.

“After several conversations with community centre staff, the older person revealed they wanted to explore accessing an aged-care facility as they couldn’t continue to live on the streets,” Ms Attakey said.

“The community centre then referred the individual to the care finder program, and we helped them to access My Aged Care, emergency respite, and a permanent place in an aged-care home.

“It’s been a positive outcome, and they are doing well and enjoying their new home.

“They’ve also stopped busking because they believed it encouraged their smoking habit.”

Ms Attakey said without assistance from the community centre and care finder team the older person would have been admitted to hospital.

“We had observed that their health was in decline with untreated health issues and wounds, and we knew they needed emergency respite,” she said.

“By working with other health services and government departments, we were able to access respite services for the older person within two days.

“Since admission to the aged-care home, the client has reported they are now sleeping well without the constant worry for their safety and their health has improved significantly with access to regular meals, medication, and personal care.”

The care finder program is funded by Northern Queensland Primary Health Network (NQPHN) and delivered in the Cairns and Hinterland region by Footprints Community through Better Together Community Support. Footprints Community also delivers the program in the Mackay region.

Under the program, a network of “care finders” was established. Care finders are professionals in the community who can provide intensive, face-to-face support for vulnerable older persons who are isolated, or have no support person, and who are experiencing barriers to receiving the necessary support, including homelessness, mental health challenges, and alcohol or drug dependence.

“As a care finder, I was able to help this person in accessing the services they needed to get emergency respite in a residential aged care home, first to help them off the streets and then to attend to their health concerns,” Ms Attakey said.

“It’s important to show compassion and understanding when you are helping someone to get the assistance they need, especially those who may be vulnerable.”

The care finder program is part of a suite of aged-care reforms in response to the Royal Commission into Aged Care Quality and Safety.

Our Region, Our People: Meet Akpene

Mon, 13 Oct 2025 20:08:14 GMT

Our Region, Our People: Meet Akpene

More than 180 North Queensland health professionals receive CPR training

Award-winning trainer Margaret Haynes has been a passionate cardiopulmonary resuscitation (CPR) instructor for almost 30 years.

“I have a passion for teaching and seeing someone ‘get it’ is rewarding,” Ms Haynes said.

Ms Haynes recently conducted CPR training sessions for health professionals working in general practices and pharmacies in the Mackay region, as part of the North Queensland-wide Continuous Professional Development (CPD) Program funded by Northern Queensland Primary Health Network (NQPHN).

“It’s important for clinical and non-clinical staff in general practice and pharmacy to update their CPR knowledge and skills as part of their professional duty of care to help ensure patients receive care in response to a deteriorating condition,” she said.

“It also shows the credibility of the healthcare provider.

“The training in Mackay was well received at the sessions and participants as a group contributed to a relaxed environment to learn and demonstrate skills.”

More than 180 health professionals attended eight CPR courses run across Cairns, Townsville, Ayr, Atherton, and Mackay after NQPHN received 249 expressions of interest (EOI) for the fully funded training.

The Cardiopulmonary Resuscitation (CPR) course covered the knowledge and skills required to provide CPR, manage and assess an emergency situation, use an automatic external defibrillator (AED), understand the Danger, Response, Send, Airway, Breathing, CPR, and Defibrillation (DRSABCD) steps, and a first aider’s legal responsibility.

One Mackay participant said it was very informative and a great group size.

“I had fun while learning and the presenter answered questions with confidence,” they said.

Of the 182 participants across northern Queensland, an Ayr participant said it was an excellent program and “great to have it delivered in Ayr.”

A Cairns participant echoed that sentiment saying: “Professional, informative, relevant, educator was passionate and enthusiastic”.

While a Townsville participant said: “The CPR education session was very well organised and run. Very informative and interactive. Great overview of the subject with real-life examples made it very interesting.”

Ms Haynes received a Vocational Education Trainer Award in 2021 and has conducted CPR training in a variety of settings including acute care, TAFE, private registered training organisations (RTOs), community healthcare providers, and retail organisations.

She encourages practices that have an automated external defibrillator to register their defibrillator at Heart of the Nation to allow first responders to access the life-saving devices.

The most recent CPR courses funded by NQPHN were delivered by Australia Wide First Aid in Cairns, Atherton, Townsville, and Mackay, with The Job Shop delivering the course in Ayr. Participants are trained and assessed in line with Australian Resuscitation Council (ARC) guidelines.

NQPHN funds access to a range of CPD courses for health professionals in North Queensland.

Our Region, Our People: Meet Margaret

Mon, 13 Oct 2025 20:05:12 GMT

Our Region, Our People: Meet Margaret

More than 180 North Queensland health professionals receive CPR training

Award-winning trainer Margaret Haynes has been a passionate cardiopulmonary resuscitation (CPR) instructor for almost 30 years.

“I have a passion for teaching and seeing someone ‘get it’ is rewarding,” Ms Haynes said.

“It also shows the credibility of the healthcare provider.

“The training in Mackay was well received at the sessions and participants as a group contributed to a relaxed environment to learn and demonstrate skills.”

One Mackay participant said it was very informative and a great group size.

“I had fun while learning and the presenter answered questions with confidence,” they said.

Of the 182 participants across northern Queensland, an Ayr participant said it was an excellent program and “great to have it delivered in Ayr.”

A Cairns participant echoed that sentiment saying: “Professional, informative, relevant, educator was passionate and enthusiastic”.

She encourages practices that have an automated external defibrillator to register their defibrillator at Heart of the Nation to allow first responders to access the life-saving devices.

NQPHN funds access to a range of CPD courses for health professionals in North Queensland.

Our Region, Our People: Meet Dr Evan

Mon, 13 Oct 2025 20:00:40 GMT

Our Region, Our People: Meet Dr Evan

Townsville’s afterhours primary care service has positive impact on community

Townsville’s afterhours primary care service is well utilised and highly valued by patients seeking healthcare outside of normal hours.

And it’s having a positive impact on the community, according to Townsville GP Superclinic Medical Director Dr Evan Nicholls.

The afterhours primary care service gives patients access to increased same-day appointments, while also improving the region’s capacity to see a GP after hours and reducing the burden on the Townsville University Hospital’s emergency department (ED).

Dr Nicholls said there were occasions where patients might not have had access to a general practitioner (GP) out of hours if the service wasn’t available.

For example, a Townsville woman who received afterhours care at the clinic for a rare urinary tract infection may have otherwise had to visit the ED or face a different outcome if care hadn’t been available at the time.

“The woman was suffering with Multi-Drug Resistant Urinary Tract Infection (MDRUTI) and may not have received the care and treatment at the time she needed it without this service,” Dr Nicholls said.

“Another woman with an infection in her elbow bursa (olecranon bursitis) and a man with a fishing lure in his leg were also able to access care after hours.”

The Townsville GP Superclinic has delivered the comprehensive and integrated afterhours primary care service, which is funded by Northern Queensland Primary Health Network (NQPHN), since September 2023.

Dr Nicholls said patients appreciated the afterhours appointment times when they couldn’t get in to see their regular GP.

“Patients appreciate that we are on hand to help and are respectful of the appointment times we have available,” he said.

“Our staff are proud that they can work together to offer a meaningful service to our city.”

The Townsville afterhours primary care service operates five days a week, from Tuesday to Thursday 6pm to 9pm, Saturday from 9am to 6pm, and Sunday from 9am to 2pm.

Our Region, Our People: Meet Sarah

Mon, 13 Oct 2025 19:57:37 GMT

Our Region, Our People: Meet Sarah

Timely conversations are crucial when caring for a person with dementia at their end of life

Caring for someone with dementia as they approach the end of their life can often feel lonely and isolating.

However, engaging in conversations about death and dying can help families and caregivers feel more prepared and supported.

According to Sarah Fox, the Project Coordinator for the HammondCare Last Days Dementia workshops, these discussions are crucial.

To make it easier to have these conversations, HammondCare, in partnership with Northern Queensland Primary Health Network (NQPHN), recently ran a series of workshops, which were conducted by palliative care nurse specialists both face to face in Cairns, Townsville, and Mackay, and online.

Ms Fox, who is deeply passionate about initiating discussions about dementia and dying, said it was important to provide families and caregivers with the necessary tools and support during this challenging time.

“Having timely conversations is paramount when caring for a person with dementia,” Ms Fox said.

“As the disease progresses, it can be difficult to identify symptoms and ascertain advance planning preferences.

“Dying is the same process for all, but for a person dying of or with dementia, unique symptoms can be experienced.”

Attendee feedback from the Last Days Dementia workshops in northern Queensland has been positive.

Ms Fox said 94 per cent of surveyed participants felt more “confident to start conversations to make the person’s final days meaningful, comfortable, and fulfilled.

“We know that people caring for someone coming to the end of their life can sometimes feel lonely,” she said.

“By attending the Last Days Dementia workshops, we hope to make a difference by helping them feel prepared, while understanding their options, and allowing time for conversations and reflection.

“The workshops are delivered by palliative care professionals giving people the practical knowledge and tools they need to manage this process and also relieves the uncertainty and confusion.”

Each workshop consists of five areas that cover demystifying death and dying, future planning, what to expect, rituals, rules, and regulations, and grief and self-care.

Comments from participants include:

“It was very valuable, well-organised, and excellent content, the facilitator had relevant and relatable experience and knowledge. I left with loads to reflect on and think about.”

“I came not knowing too much and left with so much information. Excellent presenters.”

“The topic of death and dying is usually a feared one. It was very refreshing to have a ‘normal’ conversation about it. Our society needs many more of them. I also learned a lot of practical information.”

“The presentation was very enjoyable. I feel this will help me improve the conversations I have with my clients, their families, and/or carers more openly but also give me more confidence to start conversations with my own family.”

Ms Fox said carers who took part in a Last Days Dementia workshop felt better equipped to navigate the little-understood and difficult journey.

“Our hope is that we can raise awareness of this important topic and enable this conversation to gain momentum,” she said.

“We believe the community must own its central role in end-of-life and bereavement care, with health professionals advising, supporting, and contributing to empower people to make informed decisions.

“The workshops aim to strengthen death literacy for individuals, health care professionals, and the community.”

HammondCare is a reputable Australian health and aged care provider with expertise in complex dementia and palliative care. To find out more visit the website here, Future workshop dates can be found here.

Our Region, Our People: Meet Natalie

Wed, 01 Oct 2025 22:16:22 GMT

Our Region, Our People: Meet Natalie

The Way Back Support Service in Cairns offers support for those who have attempted suicide

For many individuals, The Way Back Support Service (TWBSS) in Cairns serves as a crucial lifeline and vital support for those living with suicidal thoughts following a suicide attempt.

Suicide attempts can be linked to feelings of helplessness or being overwhelmed by a situation. These stressful life events can include relationship difficulties, social isolation, loss of a job or income and financial or housing stress.

For one woman, the service has been her source of hope after facing health challenges, relationship and financial stress, and a history of childhood abuse.

She was supported with a safety and support plan to help manage her health conditions, set and attend appointments to gain additional supports, and submit an NDIS application. She also received help to reduce feelings of stress and anxiety.

Meanwhile, another participant experiencing a relationship breakdown and work stress had turned to alcohol. The service helped them reconnect with alcohol rehabilitation support, supported their employer regarding mental health, and explored breathing techniques and communication strategies with the participant. Additionally, TWBSS provided support to the family.

A recent participant said the program had “given me a safe environment to open up and have healthy conversations with a peer support worker, which helps me understand mental health more in-depth and helped me to identify my needs”.

Through the service, the participant was able to access peer support workers, psychologists and mental health professionals, and resources for education.

These are just some of many stories that illustrate the impact TWBSS has on people’s lives.

The suicide prevention service provides essential psychosocial support for both individuals and their families, helping them build a support network and connect with tailored services.

Northern Queensland Primary Health Network (NQPHN) funds Wellways Australia to deliver universal aftercare through the TWBSS, in partnership with Cairns and Hinterland Hospital and Health Service (HHS).

It’s meaningful work that Natalie White, the Wellways Suicide Prevention Manager Queensland, describes as “so much more than a job.”

“Everyone here has their own story, their own lived experience of suicide, and each of us is here is deeply connected to what we do,” Ms White said.

“It’s so much more than a job to us.”

TWBSS provides three months of flexible support via phone, face-to-face, or online and helps to increase social connectedness, improve access to clinical and community support services, and build the capacity of individuals to self-manage and improve mental wellbeing.

Ms White said those who engaged with the service and its 12-week program experienced positive outcomes.

“People are the experts in their own world,” Ms White said. “Across the board, the people we work with leave the support service in a better place.

“We provide people with a safe and supportive environment where they can express their feelings and experiences without fear of judgment. This open and inclusive atmosphere fosters a sense of acceptance and understanding.

“For many, it is a lifeline, offering hope for the future by helping them build a support network and connect with services that can be tailored to their needs.”

After completing the 12-week program, Ms White said participants often reported feeling more comfortable discussing their emotions and demonstrated a reduction in psychological distress and suicidality.

“The program’s approach is rooted in empathy, connection, and personalised support, and focuses on building coping strategies to equip individuals with the tools to navigate life’s challenges and setbacks more safely,” Ms White said.

“Men can often struggle with the idea of sharing their story with us, and some are so guarded they take a long time to open up. The program operates in a holistic, non-clinical, and non-judgmental manner, focusing on building trust and rapport with individuals.

“Through active listening and personalised care, the program aims to accompany participants on their journey towards recovery.

“Practical assistance is provided, such as navigating financial issues and accessing social services like Centrelink, and there is an emphasis on building life skills, including communication and relationship building.

“The program also offers advocacy support, for instance, when it comes to informing the workplace of the challenges the participant is facing.”

Individuals are referred to the service through the Cairns and Hinterland HHS. Participation in the 12-week program is voluntary.

Our Region, Our People: Meet Brian

Wed, 01 Oct 2025 22:09:13 GMT

Our Region, Our People: Meet Brian

New telehealth cart keeps residents connected to family and health practitioners

An innovative telehealth cart is bringing families closer together at The Good Shepherd Home, in Townsville, especially for crucial conversations with health professionals.

One of the home’s residents recently connected to a family member who lived remotely and a GP for a care plan review and case conference – via the new telehealth cart.

“It was so nice to see Mum and speak with her,” the family member said. “It was also nice to speak with the doctor in real-time using telehealth video conferencing. The audio and visual were very clear.”

The Good Shepherd Home is one of 36 North Queensland residential aged care homes (RACHs) using the new VisionFlex telehealth cart, which is funded by the Northern Australian Regional Digital Health Collaborative (NARDHC) and the Department of Health and Aged Care through Northern Queensland Primary Health Network (NQPHN).

The Good Shepherd Home CEO Brian Matthews (pictured) is pleased with the cart and its impact.

“The telehealth cart is more than just a tool, it’s a bridge that is helping our residents maintain meaningful connections with their families,” Mr Matthews said.

“It allows them to engage with their loved ones, whether they’re catching up socially or working together on important care plan reviews.

“It’s been especially helpful for family members and nominated representatives who do not live locally so they can feel move involved and informed about their loved one’s health.”

Mr Matthews said the telehealth approach meant family members and nominated representatives could join video consultations remotely.

“It’s working to break down barriers and ensure everyone can be involved in their loved one’s care,” Mr Matthews.

“This is also making residents feel more at ease and supported.

“We believe the cart is enhancing residents’ access to essential health services, while creating precious family time.”

Mr Matthew said the cart had improved referral and assessment times for residents, giving them access to GPs between site-scheduled visits.

“We believe there are many benefits to telehealth in RACHs in the future, including electronic medication charting, documenting and prescribing remotely, a reduction in transferrals to hospital and reducing pressure on the emergency department after hours, and access to other visiting allied health services and specialists,” he said.

The telehealth carts support practitioners in accessing information and improving medication safety and prescribing.

They are easy to use and convenient for GPs, residential aged care home staff, and residents, and include HD cameras, a full-size patient-facing monitor, high-performing computer equipment, and a range of USB peripherals for vital readings and patient monitoring.

Accessibility options such as live speech-to-text transcription and closed captioning are also included for patients with hearing and vision impairment.

Mr Matthews said The Good Shepherd Home was using the telehealth cart for digital health assessments to provide information as part of a physical examination, such as skin care, or assessment of wounds or vital signs.

Our Region, Our People: Meet Cynthia

Wed, 01 Oct 2025 22:02:39 GMT

Our Region, Our People: Meet Cynthia

NQPHN’s continuous quality improvement program is helping those with chronic conditions

Townsville Practice Manager Cynthia Hawkings (pictured) is deeply dedicated to improving patient care and transforming the lives of those living with a chronic condition.

This heartfelt commitment is why she and the team at Kirwan GP Clinic are actively participating in the Northern Queensland Primary Health Network’s (NQPHN’s) Proactive Chronic Conditions Management (ProCCM) Continuous Quality Improvement (CQI) program.

With the upcoming government changes involving MyMedicare reform and chronic disease management item numbers, general practices from across North Queensland are taking part in the improvement program.

By participating in the program, Ms Hawkings wants to create meaningful improvements to ensure every patient receives the care they deserve.

“We are aiming to incorporate evidence-based approaches and collaborative strategies into our care model,” Ms Hawkings said.

“This involvement allows us to stay current with quality improvement trends and integrate innovative approaches to better serve our patients.

“It also gives us the opportunity to collaborate with other healthcare providers and exchange best practices. This shared learning experience will help us adopt successful strategies and avoid common challenges.”

The program aims to support the practice teams to understand the upcoming changes, review their practice data to identify patients eligible to register to MyMedicare, and help them to develop more streamlined processes to implement effective chronic disease management plans.

Ms Hawkings said Kirwan GP Clinic’s primary goals were to improve patient outcomes through effective chronic condition management, streamline care processes, and boost patient engagement.

“The program will support us in reaching these goals by providing a structured framework for continuous improvement, facilitating data-driven decisions, and offering valuable insights for refining our care strategies,” she said.

NQPHN Interim Chief Executive Officer Ben Tooth said the participating practices would benefit greatly from taking part in the continuous quality improvement program.

“Navigating reform can be challenging and our general practices are already under pressure,” he said.

“Our Primary Care Engagement teams are committed to providing support to our practices and we are pleased to be able to engage providers like Healthily (GoShare) and APNA to ensure our practices have access to high-quality resources and training.

“Throughout the program, our teams will regularly touch base with participating practices to ensure they reach their key milestones and action the learnings from the workshops to ultimately improve the patient experience for chronic disease management.”

By participating in the activities, practices will have access to a suite of programs and resources that will help contribute to a successful outcome.

These will include the highly successful MyMedicare GoShare Voice campaign, the INCA integrated care platform, digital health literacy course, and a community of practice facilitated by Australian Primary Healthcare Nurses Association (APNA).

The Proactive Chronic Conditions Management Continuous Quality Improvement program will run until June 2025, by which time participating practices should be able to position themselves as leaders of chronic disease management for the region.

To learn more about the MyMedicare GoShare Voice campaign, read this news article on our website.

General practices can contact NQPHN’s Primary Care Engagement team for more information on programs, initiatives, and support for their practice and team by emailing pce@nqphn.com.au.

Our Region, Our People: Meet Dr Toni Weller

Wed, 01 Oct 2025 21:59:13 GMT

Our Region, Our People: Dr Toni Weller

Credential program helps assess knowledge gaps to navigate the digital health age

The future of digital healthcare is exciting and right at health professionals’ fingertips, according to Townsville general practitioner (GP) Dr Toni Weller.

Dr Weller was one of six health professionals who completed the CHIA (Certified Health Informatician Australasia) credential program funded by Northern Queensland Primary Health Network (NQPHN) to build the capacity and capability of the digital health workforce in North Queensland.

The CHIA credential, managed by the Australasian Institute of Digital Health (AIDH), is a national certification that validates a health professional’s expertise in health informatics, including health sciences, information science, leadership, data, and IT.

As digital health grows in Australia, many roles now require these skills, including in Dr Weller’s position as the General Practice Liaison Officer at GP Link Townsville Hospital and Health Service (HHS).

She is also the Queensland GP Liaison Network Co-Chair and a Senior Lecturer at James Cook University’s College of Medicine and Dentistry.

Dr Weller believes health professionals should be excited, not intimidated, about digital health.

“Digital innovation, AI (artificial intelligence), and change is already here and part of our daily professional life,” Dr Weller said. “If we don’t understand how to evaluate, consider, and manage digital innovation, we can accelerate risks and harm rather than create healthcare improvement.

“CHIA is a great way to assess and understand knowledge gaps, as well as improve the understanding for leading and managing in the digital age.

“I think the certification is relevant to all health professionals, especially leaders and managers.”

Dr Weller’s work as a GP Liaison Officer is primarily stakeholder engagement, collaborating for systems improvement, healthcare leadership, and working for innovation and change.

She said the CHIA program was extremely helpful as the domains were broad and covered many areas that were interlinked.

“I found the information technology domain regarding systems design, lifecycle, and security, and the information science domain were especially relevant for me and expanded my knowledge,” Dr Weller said.

“I can now assess, consider, and understand new and existing systems, which is essential for evaluation, implementation, and risk management.

“The CHIA program has a strong focus on the human interaction and change management aspects, which are also important and can be easily forgotten.

“It showed me the tech itself is only one part to consider with digital healthcare enablement.”

The AIDH is working on a shorter version of the CHIA accreditation, known as the Digital Health 101 program.

NQPHN will look to fund future study opportunities to encourage more primary care professionals to upskill in aspects of digital health through CHIA or the Digital Health 101 course.

“I had been thinking about doing CHIA, however, the opportunity and support from NQPHN was the driver I needed to do the study, and I would recommend this for all healthcare professionals,” Dr Weller said.

A voluntary study group, run by NQPHN’s Operations Director – Health System Integration and Innovation Janine Cox, was available to support participants throughout the program.

The study group met fortnightly after hours via Teams to discuss the key content covered over the previous fortnight.

“The study group was opt-in, collaborative, and motivating. I found it helpful for me,” Dr Weller said.

The six CHIA participants also have access to AIDH events as an associate member for 12 months.

Our Region, Our People: Meet Meet Patsy-Ann

Wed, 01 Oct 2025 21:52:32 GMT

Our Region, Our People: Meet Patsy-Ann

Richmond’s Healthy Inspirations program is helping people manage their chronic conditions

What began as involvement in a community program has transformed into a personal health journey for Richmond Shire Council Deputy Mayor Councillor Patsy-Ann Fox.

“At first, my involvement with the Healthy Inspirations program was as a Councillor, but I kept participating due to my own health reasons,” Mrs Fox said.

“Menopause and high cholesterol have both been health challenges for me recently.

“Healthy Inspirations includes regular check-ups, data collection, and consultations with a dietician, physiotherapist, and local fitness experts, which helps me stay on top of my health issues.

“I have had great health outcomes from the program and have totally enjoyed the experiences and being involved, both personally and professionally.”

The Healthy Inspirations program, run by Richmond Medical Surgery, is funded by Northern Queensland Primary Health Network (NQPHN) as part of the Chronic Conditions Primary Care Pilot Program.

The program aims to enhance chronic conditions management within primary care settings in North Queensland to help address the chronic disease burden.

Mrs Fox said Richmond Medical Surgery staff were professional, accommodating, and made the experience fun and educational.

“The program has been great for community involvement and getting together with like-minded people who want to improve their health and limit their health issues before they become chronic,” she said.

“Rachel, the practice manager, is so passionate about improving the health and wellbeing of the patients and the community of Richmond.

“It’s hard not to want to be involved.”

Richmond Medical Surgery Practice Manager Rachel McCosker said the program helped patients set health goals by assessing their current conditions and creating personalised care plans.

“The Healthy Inspirations program focuses on lifestyle changes including exercise, diet adjustments, and the use of local allied health services to achieve these goals,” Ms McCosker said.

“We would like to see it reduce the stigma around using specialist services, improve community engagement, and encourage proactive health management.

“Our plan is to also create a dedicated rehabilitation space at the hospital to support recovery for residential patients and those who require rehab after accidents and operations, and for chronic disease management.”

The surgery is keen to develop health-related and community-driven activities that will support new and existing health professionals.

Ms McCosker said while the surgery had instigated the program, Richmond Health Service, Richmond Shire Council, North & West Remote Health (NWRH), Body Fix Physiotherapy, and CAN Richmond had strongly supported it by organising programs, providing space, and being active participants.

The Chronic Conditions Primary Care Pilot Program is an initiative under NQPHN’s five-year Chronic Conditions Strategy developed in 2022-2023 in consultation with stakeholders.

Our Region, Our People: Meet Augustin

Fri, 19 Sep 2025 06:48:03 GMT

Our Region, Our People: Meet Augustin

Primary care professional finds fulfillment living and working in Aurukun

For primary care professional Augustin Meegavel, the decision to leave his familiar life behind wasn’t easy, but the chance to help transform lives in Aurukun made it worth every step of his journey.

Relocating to one of the most remote parts of North Queensland has given Mr Meegavel the opportunity to serve as a social emotional wellbeing counsellor for First Nations people.

And he is happy to stay.

“It was a big step, but one I’m grateful that I took,” he said.

“The work and location can be challenging, but seeing people overcome their obstacles, reach their goals, and create better lives for themselves and their families makes it deeply rewarding.

“My decision to relocate wasn’t just for my career, it was my commitment to making an impact.”

Mr Meegavel said the Rural Workforce Enhancement Program and a relocation incentive package helped him immensely.

In partnership with Health Workforce Queensland, Northern Queensland Primary Health Network (NQPHN) funds the program, which provides packages and other incentives to attract and retain GPs and health professionals to rural and remote areas in North Queensland to help address primary care workforce shortages.

“The relocation package helped me a lot and it was a huge weight off my shoulders,” Mr Meegavel said.

“Without it, I wouldn’t have been able to make the relocation happen easily.”

Working in Aurukun has not only challenged Mr Meegavel professionally but also deepened his understanding of the community.

“I’ve learned so much more about the culture and people,” he said.

“This role has taught me to approach every situation with an open mind and a compassionate attitude.

“It’s a real privilege to live in this community and help people take the steps towards achieving their goals.”

Mr Meegavel is passionate about encouraging other primary care health professionals to consider similar opportunities.

“For those contemplating relocating to a remote community, I’d say be open to the experience,” he said.

“It’s not just a job. It’s a chance to help make a difference, develop your skills and experience, and find purpose in your work.”

The Rural Workforce Enhancement Program provides practical support for health professionals, covering costs such as travel, rental assistance, and professional development.

“Relocating can be overwhelming, but the support from Health Workforce Queensland has been incredible,” he said.

“People like Caro Finlay have been there with me every step of the way, making sure I had what I needed to settle in and succeed.”

For more information about the Rural Workforce Enhancement Program, visit the Health Workforce Queensland website here.

Our Region, Our People: Meet Pyper

Fri, 19 Sep 2025 06:45:26 GMT

Our Region, Our People: Meet Pyper

A Cairns woman is no longer scared to see her doctor about her endometriosis and pelvic pain

After struggling with symptoms of endometriosis and pelvic pain from a very young age, a 25-year-old Cairns woman says she is no longer scared to see a doctor about her chronic condition.

Pyper* suffers with excessive pelvic pain, consistent bleeding, and fertility concerns, which she says will be lifelong due to her endometriosis and polycystic ovary syndrome (PCOS).

“I was told by numerous doctors, surgical specialists, and imaging specialists that there was nothing wrong,” Pyper said.

“I was terrified of going back to another doctor after the number of times I would leave the clinic in tears.

“After five years and surgical intervention, I was finally diagnosed.”

When Pyper walked into the Endometriosis and Pelvic Pain Clinic at True Relationships & Reproductive Health, she was hesitant.

But her apprehension quickly subsided when she met the team.

“I instantly felt at ease,” she said.

“The team of amazing nurses and Dr Sam (pictured) listened to me and fully validated my emotions and symptoms.

“My challenges feel much less daunting and less debilitating now with the support I have received.”

Pyper said she had access to specialised care that was truly supportive.

“I have been able to be involved in creating my own care plan,” she said.

“I’ve also been able to focus on what matters the most to me and how my body responds to different interventions.

“Not only has this helped with my symptoms, but it has also improved my overall mental health.”

Northern Queensland Primary Health Network (NQPHN) funds the Endometriosis and Pelvic Pain Clinic at True through the Department of Health and Aged Care.

The specialist clinic, which addresses chronic endometriosis and pelvic pain, has provided relief and support to hundreds of women and gender-diverse people since it began operating in November 2023.

Pyper said in addition to the help and support she had received, she had also gained valuable knowledge about the treatments and tests available to assist her throughout her lifelong journey with endometriosis.

“I am no longer scared to see my doctor; I look forward to going because I know that no matter what, I will come out with more knowledge and support than what I went in with,” she said.

“I am unbelievably grateful to have access to a clinic like True in a rural city. The care I get is beyond what I was getting in privatised clinics in Melbourne.”

* Surname has been omitted to protect the client’s identity.

Our Region, Our People: Meet Chris

Fri, 19 Sep 2025 06:43:27 GMT

Our Region, Our People: Meet Chris

Program helps older LGBTI people access aged care services and support

Older LGBTI people in the Cairns region are feeling seen, heard, and understood thanks to the care finder program being delivered by the Queensland Council for LGBTI Health (QC).

QC Aged Care and Support Coordinator Chris Howard said feedback about the program had been overwhelmingly positive.

“Older people have expressed gratitude for the free service, which is helping them connect with My Aged Care and access specialised supports,” Mr Howard said.

“In some cases, people have rediscovered their sense of purpose and community connection too.”

Northern Queensland Primary Health Network (NQPHN) funds QC to provide the care finder program (Aged Care Navigation) to LGBTI+SB (Sistergirl and Brotherboy) people over 65 and Aboriginal and Torres Strait Islander peoples over 50, including low-income earners and those who are homeless or at risk of homelessness.

Mr Howard said every older person deserved to feel seen, valued, and cared for.

“Health outcomes improve when older people get early support, the care they need, and are connected to the right services,” he said.

“Helping people navigate the system is crucial to preventing their health issues from worsening.

“Care finder is a unique opportunity to build trust, offer tailored support, and break down barriers that prevent older LGBTI people from accessing the services they need for a better quality of life.”

There are many reasons why older LGBTI people delay seeking healthcare, with Mr Howard saying navigating the aged care system can trigger trauma.

“Many older people have experienced significant societal and systemic stigma, discrimination, and trauma related to sexual and gender identity, which has impacted their healthcare,” he said.

“We know they are reluctant to disclose sexual and gender identity when engaging with healthcare services due to anticipated stigma and the fear of being treated differently because of their identity.

“We are mindful these reasons alone can mean poorer outcomes for older LGBTI people as they are less likely to engage in services.”

Mr Howard said monthly Seniors Morning Teas had become a valued space for older LGBTI+SB community members.

“The morning teas are a time for people to connect authentically in a welcoming environment,” he said.

“These gatherings also serve as an ideal opportunity to engage potential aged care navigation clients and foster connections among attendees seeking additional community support.”

The care finder program works alongside QC’s LGBTI Seniors Visiting Program, which helps older LGBTI people stay connected to the community through regular visits from trained volunteers for conversation, socialising, and outings.

If you know someone who may benefit from the care finder program provided by the Queensland Council for LGBTI Health, visit the website for more information.

Find more information about the program here.

Our Region, Our People: Meet Kim

Fri, 19 Sep 2025 06:41:09 GMT

Our Region, Our People: Meet Kim

Mookai Rosie Bi-Bayan helps expectant Cape York mum with essential care through First 1,000 Days program

A 31-year-old Cape York woman, battling multiple chronic conditions, felt less alone and more confident navigating complex medical appointments during her fifth pregnancy – even while spending most of it in Cairns away from her support group.

With her partner in the Australian Navy and away for long stretches, she carried the full weight of family life.

At 22 weeks, health complications brought the expectant mother to Mookai Rosie Bi-Bayan (Mookai Rosie) and into the First 1,000 Days program, where she could be close to care.

“I wasn’t alone and felt truly cared for,” she said. “The pregnancy massages were amazing, and having all the support in one place made everything easier.

“I could see a Centrelink officer there and have a social emotional wellbeing worker support me at my appointments.”

Her journey is one of many that showcase how the First 1,000 Days program empowers parents, families, and children during this critical period – from conception to a child’s second birthday.

The program, which is funded by Northern Queensland Primary Health Network (NQPHN) and delivered by Mookai Rosie, helps parents and children during this critical time to access a range of support, including pregnancy care, birthing, post-birth care, and child development.

Mookai Rosie Maternal Health Clinical Lead Kim Mitchell said ensuring continuity of care for chronic conditions was a priority.

“We helped the expectant mother with transport, appointments, and managing her diabetes with the Cairns diabetes team,” Ms Mitchell said.

“Her blood pressure was checked daily, and when our midwife confirmed pre-eclampsia, we adjusted her treatment with the hospital doctors to keep her and her baby safe.”

Recognising the mother’s exhaustion, the team encouraged self-care and cultural connection through activities at Mookai Rosie.

“We made sure she had time for herself while her daughter attended playgroup,” Ms Mitchell said.

“She also joined a mothers’ group, led by a First Nations artist, and took part in arts and crafts.

“Cultural birth attendants provided support with nourishing meals, massage therapy, relaxation techniques, antenatal breastmilk expression to ensure her baby had colostrum after birth, and guidance to help her feel nurtured and connected to culture.”

Postnatally, the Mookai Rosie team, through the First 1,000 Days program, continued to provide essential care for both the mum and her newborn daughter.

“We helped her establish exclusive breastfeeding, discussing how it could reduce her daughter’s risk of diabetes and other chronic diseases,” Ms Mitchell said.

“Our midwife did seven-day checks for both mum and bub, inserted her chosen contraception, and monitored her blood pressure and medications.

“We also reviewed safe sleeping, home safety, and infant care, including massage, settling, and bathing at her request.

“She received a newborn baby bag, breastfeeding resources, and a quilt, while we observed bub’s development and provided guidance on supporting her growth.”

Our Region, Our People: Meet Josie

Fri, 19 Sep 2025 06:38:20 GMT

Our Region, Our People: Meet Josie

Asking “Nunt Kana?” has led to deeper conversations about mental health and wellbeing in Pormpuraaw

Asking the simple question – “Nunt Kana?” – has opened the door to deeper conversations about health and wellbeing in the Pormpuraaw community.

“Nunt Kana”, which means “are you OK?” in the Thaayore language, was created as part of R U OK? Day celebrations in October last year.

Since then, it has become much more than a question, sparking ongoing positive change and connection across the community.

Developed in collaboration with local Elders, the culturally grounded message was brought to life through a partnership between the Royal Flying Doctor Service (RFDS) (Queensland Section) and Pormpur Paanthu Aboriginal Corporation.

Together, they wanted to strengthen engagement and encourage meaningful conversations about mental health and wellbeing in a way that truly resonated with the Pormpuraaw community.

RFDS (Queensland Section) Senior Mental Health Clinician Josie King said the simple act of asking “Nunt Kana?” had led to more frequent and open conversations about mental health within the community.

“We had the privilege of working alongside Pormpur Paanthu and the Pormpuraaw community, who were incredibly generous in sharing their knowledge and helping us learn and use this important local phrase,” Ms King said.

“This collaboration has truly strengthened the partnership between RFDS and Pormpur Paanthu.

“Since then, we’ve also begun co-facilitating a regular alcohol and other drugs support group, and we continue to work together on social and emotional wellbeing initiatives, including upcoming activities for Domestic and Family Violence Prevention Month in May.”

The “Nunt Kana” message was proudly displayed on posters throughout the community for the R U OK? Day event – including one held by Pormpuraaw Elder Aunty Barbara Foote (pictured).

“There was such pride and joy among our teachers and the community members when we were all able to confidently ask others ‘Nunt Kana?’ in the Thaayore language,” Ms King said.

“It was a powerful moment of cultural connection and community spirit.”

Around 35 local residents came together for the event, sharing food and conversation in a relaxed setting designed to make talking about mental health and wellbeing feel safe and supported.

The event and activities following form part of the Cape York Place Based Mental Health Services, delivered by RFDS (Queensland Section) and funded by Northern Queensland Primary Health Network (NQPHN).

Our Region, Our People: Meet Trissi

Wed, 17 Sep 2025 02:26:51 GMT

Our Region, Our People: Meet Trissi

Pioneer Valley exercise and wellness program helps support those with mental health challenges

Living with mental health challenges can make even the simplest daily tasks feel exhausting and overwhelming.

For Sarah (not her real name), some days just getting out of bed or going to an appointment can feel like an uphill battle.

That’s why an exercise physiology and wellness program in the Pioneer Valley, west of Mackay, is making such a difference in people’s lives.

The Add Nature Project, which incorporates hiking, stand-up paddling, Pilates, Tai Chi, and boxing, uses the power of movement and the great outdoors to support mental wellbeing.

Joining the wellness program was a turning point for 26-year-old Sarah, who says spending time outdoors has helped her stay connected to herself and others, even during her most challenging moments.

“I’m grateful for the ongoing support and for providing me with an opportunity to feel heard and understood,” she said.

“The program (and Trissi) have been a consistent support system during my difficult moments over the past few months.

“It’s given me hope and reminded me that I’m not alone in facing these challenges. That’s made a significant difference in my overall wellbeing.”

The Add Nature Project, run by Mackay Advocacy Inc, is funded by Northern Queensland Primary Health Network (NQPHN) under the Targeted Regional Initiative for Suicide Prevention (TRISP) program. The initiative promotes accessible, community-based wellness activities to support those experiencing distress or at risk of suicide.

For Sarah and many others, every hike, paddle, stretch, and breath of fresh air is a step to feeling more empowered.

“I now have valuable tools and coping mechanisms to better understand and manage my mental health,” she said.

“One of my biggest takeaways has been learning new ways to manage the overwhelm. I’ve also learned the benefits of getting outdoors and into nature to help me reset in times of stress.

“I now feel more empowered and less isolated as I continue on my journey towards better mental health.”

Exercise physiologist and Add Nature Project operator Trissi Pearce, from Mackay Advocacy Inc, said the project highlighted the vital role of exercise in mental health, wellbeing, and chronic disease management.

And in just a few months, it’s already made a significant impact, with people across the Pioneer Valley experiencing its benefits.

A 49-year-old woman is “over the moon” having overcome abdominal separation and a weak pelvic floor since giving birth nine years ago.

“Trissi showed me exercises and provided a wealth of information. Her private studio is well equipped, and I followed all her recommendations. I just wish I could have worked with her earlier.”

Meanwhile, a 49-year-old man with chronic back pain has also received relief after joining the program.

“Trissi has been so helpful with the carefully thought-out exercise program specifically catering for injuries, disabilities, and limited mobility,” he said.

“As we live in a regional area, access to this service has saved me time and money, not to mention the many health benefits.”

Ms Pearce said using exercise as a first-line approach to preventative health and connecting community members through activity and companionship had already delivered significant results.

“It’s heartwarming to see participants getting active in a supported and casual way, free from the pressure to perform, keep up, or fit in,” Ms Pearce said.

Beyond encouraging locals of all ages and abilities to embrace the great outdoors, the program also offers an online platform for at-home exercises and access to allied health professionals when extra support is needed.

“In just a few short months, people are rediscovering activities they haven’t done in years and are motivated to do more,” she said.

“For many, travelling, time, and money can put these services out of reach, so they give up. But I will continue advocating for vulnerable Australians living in our rural towns to ensure people get the support they need without the barriers.”

Our Region, Our People: Meet Roderick

Wed, 17 Sep 2025 01:42:18 GMT

Our Region, Our People: Meet Roderick

Men’s yarning group provides valuable support for Mareeba men

A Mareeba men’s support group is attracting more men to its weekly yarning sessions and helping them to offload and share some of their thoughts and feelings.

The Yabba Bala men’s group is going strong and attracting good interest, according to Mulungu Social and Emotional Wellbeing Team Leader Roderick Thompson.

“We only started back this year in February and we have already seen an increase in men showing up,” Mr Thompson said.

“There were 13 men who attended the first session for the year. Then more men were attending the men’s group each week.

“We changed the group sessions from day to night to help support the workers who were also keen to come along and have a yarn.

“We also started a bus pick-up and drop-off service for the men within Mareeba, which has been very helpful in encouraging men to participate in the yarning sessions.”

For First Nations people, yarning is a way to share stories and information openly in a comfortable and culturally safe space. The men’s group helps to improve the mental health and wellbeing of men, improving their community connections and building emotional capabilities.

Mr Thompson said Lives Lived Well had heard about the Mulungu’s Yabba Bala men’s group and asked to bring men from their Shanty Creek residential rehabilitation program.

“Shanty Creek has now been engaging every week with around seven men from the centre attending,” he said.

“The group started out as a space for yarning with the men, then started other activities, like ‘unpacking the backpack’ and swimming the river.

“They enjoy these activities as it helps them offload some of the heavy thoughts and feelings they have been carrying for a while.”

“The conversations are meaningful, and the men are interactive during the activities, especially those from the Cape York communities.

“In the following weeks, we noticed some of the quieter men were starting to yarn up.”

The Mulungu Yabba Bala men’s group meets Monday nights from 6pm-8pm.

Women work on their vision for future

Mulungu’s Jolly Jalbu’s Women’s group has also been well supported, with around 10 women turning up for the session each week.

This is a positive group and safe meeting space for women. It is facilitated by Mulungu’s Indigenous Female Counsellor Fiona Boyle.

This term, the focus was on ‘vision boards’ and where the women see themselves in the future.

The vision boards were colourful, and all have a different and unique meaning behind each piece of work.

Ms Boyle said the women loved coming to the group each week as it supported their social and emotion wellbeing and helped them create change within their own lives, as well as their families’ lives.

The Woman’s Group meets Wednesdays from 10am-12pm.

The Mental Health Stepped Care (Place Based) Service is delivered through the Social and Emotional Wellbeing (SEWB) Program at Mulungu Aboriginal Corporation, and funded by Northern Queensland Primary Health Network (NQPHN).

The Mulungu SEWB program continues to support the Men’s and Women’s Yarning Groups in Mareeba.

Our Region, Our People: Meet John

Wed, 17 Sep 2025 01:35:44 GMT

Our Region, Our People: Meet John

North Queenslander has renewed hope following Lived Experience Summit

John Rothwell left this year’s Roses in the Ocean Lived Experience Summit in Brisbane with something he hadn’t expected – a renewed sense of hope.

Hope for the future of suicide prevention, especially in the regional areas of North Queensland, and for a growing movement led by those who’ve walked the darkest paths and are now helping to light the way forward.

As a suicide attempt survivor, Mr Rothwell said the Summit showcased the growing role of lived experience in suicide prevention.

“Those who have experienced all-consuming distress know that everyone in that world is uplifted when we can come together and reduce that hurt,” he said.

“Lived experience of suicide is a growing movement with others who really ‘get it’. I believe together we will make a positive difference to people’s lives.”

Mr Rothwell has survived multiple attempts to end his life; each one, he said, was preceded by a sense of surety that his suffering was “permanent and emotionally unsurvivable”.

“I didn’t quite know that in each case the thoughts impelling me to take my life were not even my own, but rather they were an inevitable response to immense psychological suffering,” he said.

“In my case, the experience of suicidal thinking was one of extreme isolation and despair – and these two factors fed off each other.

“The more isolated I was and stuck with my own dark thoughts, the deeper into despair I fell.

“I found that talking about feeling suicidal with others who understand may not have immediately made the feelings go away, but it took away the focused intensity and the fixation on suicide.”

That’s why Mr Rothwell believes it’s important to shine a light on the role lived experience plays in suicide prevention.

“Lived experience offers empathy and a person-to-person approach that allows people to feel seen and heard, and have their experiences validated,” he said.

“It can also serve as a lifeline among peers who are struggling by sharing their real-world experiences, strategies, and techniques that have helped them.”

Mr Rothwell said there was a real need for people with lived experience to come together – and that’s what the Summit achieved.

“The Summit showcased the latest advances in suicide prevention and a wide variety of others’ experiences and perspectives,” he said.

“I was fortunate to meet people working in the suicide prevention space, while also sharing my voice and perspectives to the many conversations and workshops.”

Northern Queensland Primary Health Network (NQPHN) provided a bursary for Mr Rothwell to attend the Roses in the Ocean Lived Experience Summit, which brought together people with lived experience of suicide, researchers, service providers, government, and community organisations to explore new ideas in suicide prevention, future partnerships, lived experience connection, and ways to work together.

annualreport2025-nqphn-com-au

Our Region, Our People: Meet Grace and Belinda

Our Region, Our People: Meet Grace and Belinda

Inca saves general practices time and paperwork so patients with chronic conditions receive better care

Our Region, Our People: Meet Tasmyn and Grace

Our Region, Our People: Meet Tasmyn and Grace

Care finder helps vulnerable older person access emergency respite and find a permanent home

Our Region, Our People: Meet Akpene

Our Region, Our People: Meet Akpene

More than 180 North Queensland health professionals receive CPR training

Our Region, Our People: Meet Margaret

Our Region, Our People: Meet Margaret

More than 180 North Queensland health professionals receive CPR training

Our Region, Our People: Meet Dr Evan

Our Region, Our People: Meet Dr Evan

Townsville’s afterhours primary care service has positive impact on community

Our Region, Our People: Meet Sarah

Our Region, Our People: Meet Sarah

Timely conversations are crucial when caring for a person with dementia at their end of life

Our Region, Our People: Meet Natalie

Our Region, Our People: Meet Natalie

The Way Back Support Service in Cairns offers support for those who have attempted suicide

Our Region, Our People: Meet Brian

Our Region, Our People: Meet Brian

New telehealth cart keeps residents connected to family and health practitioners

Our Region, Our People: Meet Cynthia

Our Region, Our People: Meet Cynthia

NQPHN’s continuous quality improvement program is helping those with chronic conditions

Our Region, Our People: Meet Dr Toni Weller

Our Region, Our People: Dr Toni Weller

Credential program helps assess knowledge gaps to navigate the digital health age

Our Region, Our People: Meet Meet Patsy-Ann

Our Region, Our People: Meet Patsy-Ann

Richmond’s Healthy Inspirations program is helping people manage their chronic conditions

Our Region, Our People: Meet Augustin

Our Region, Our People: Meet Augustin

Primary care professional finds fulfillment living and working in Aurukun

Our Region, Our People: Meet Pyper

Our Region, Our People: Meet Pyper

A Cairns woman is no longer scared to see her doctor about her endometriosis and pelvic pain

Our Region, Our People: Meet Chris

Our Region, Our People: Meet Chris

Program helps older LGBTI people access aged care services and support

Our Region, Our People: Meet Kim

Our Region, Our People: Meet Kim

Mookai Rosie Bi-Bayan helps expectant Cape York mum with essential care through First 1,000 Days program

Our Region, Our People: Meet Josie

Our Region, Our People: Meet Josie

Asking “Nunt Kana?” has led to deeper conversations about mental health and wellbeing in Pormpuraaw

Our Region, Our People: Meet Trissi

Our Region, Our People: Meet Trissi

Pioneer Valley exercise and wellness program helps support those with mental health challenges

Our Region, Our People: Meet Roderick

Our Region, Our People: Meet Roderick

Men’s yarning group provides valuable support for Mareeba men

Women work on their vision for future

Our Region, Our People: Meet John

Our Region, Our People: Meet John ﻿

North Queenslander has renewed hope following Lived Experience Summit

Our Region, Our People: Meet John